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Data protection

Privacy policy

Thank you for your interest in our online shop. The protection of your privacy is very important to us. In the following we inform you in detail about the handling of your data.

Unless otherwise stated below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. A non-supply has no consequences. This only applies if no other information is provided in the subsequent processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.


Server log files
You can visit our websites without giving any personal information.
Whenever you access our website, usage data is transmitted to us or our webhoster / IT service provider by your Internet browser and stored in log files (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of the access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of a justified interest in ensuring the trouble-free operation of our website and to improve our offer.

Collection and processing when using the contact form
When using the contact form, we only collect your personal data (name, e-mail address, message text) to the extent that you have provided it. The data processing serves the purpose of establishing contact. By sending your message you agree to the processing of the transmitted data. The processing is based on Art. 6 (1) lit. a DSGVO with your consent.
You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. We will only use your e-mail address to process your inquiry. Your data will then be deleted, unless you have agreed to further processing and use.

Customer accountWhen
you open a customer account, we collect your personal data to the extent stated there.

The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing that has taken place on the basis of the consent until the revocation. Your customer account will then be deleted.





Collection, processing and transfer of personal data for orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to deal with your inquiries. The provision of the data is necessary for the conclusion of the contract. A non-supply has the consequence that no contract can be concluded. The processing is based on Art. 6 para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The extent of data transfer is limited to a minimum.

Use of the e-mail address for sending newsletters
We will use your e-mail address for our own advertising purposes for newsletter dispatch only, irrespective of the contract processing, provided that you have expressly agreed to this. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until revocation. To do so, you can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.

Your data will be transferred to a service provider for e-mail marketing within the scope of order processing. Your data will not be transferred to other third parties.

Your data will be transferred to a third country for which an adequacy decision of the European Commission exists.

Use of the e-mail address for the sending of direct advertising
We use your e-mail address, which we have received in the course of the sale of a good or service, for the electronic transmission of advertising for our own goods or services similar to those you have already purchased from us, unless you have objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in direct advertising.You can object to this use of your e-mail address at any time by notifying us.The contact details for exercising the right of objection can be found in the imprint.You can also use the link provided for this purpose in the advertising e-mail. This does not incur any costs other than the transmission costs according to the basic tariffs.

Use of an external merchandise management system
We use a merchandise management system for contract processing within the framework of order processing. For this purpose, your personal data collected in the context of the order will be

transmitted

to Billbee
GmbH, Paulinenstrasse 54, 32756 Detmold, Germany.


Cookies
Our website uses cookies.

Cookies are small text files which are stored in the Internet browser or by the Internet browser on the computer system of a user. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a change of page.

We also use cookies on our website for the purpose of analysing the surfing behaviour of our website visitors.

Furthermore, we use cookies for the purpose of subsequently addressing page visitors on other websites with targeted, interest-related advertising.

The processing is based on § 15 (3) TMG and Art. 6 (1) lit. f DSGVO from the legitimate interest in the above-mentioned purposes.
The data collected from you in this way is pseudonymised by technical precautions. It is therefore no longer possible to assign the data to your person. The data will not be stored together with other personal data of yours.
For reasons arising from your particular situation, you have the right to object at any time to the processing of your personal data in accordance with Art. 6 (1) f DSGVO.
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can prevent the storage of cookies and the transmission of the data they contain. Cookies already stored can be deleted at any time. However, we would like to point out that you may not be able to use all functions of this website to their full extent.
The following links will tell you how to manage cookies in the most important browsers (including deactivating them):
Chrome Browser: https:
//support.google.com/accounts/answer/61416?hl=deInternet

Explorer:

https:

//support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookiesMozilla

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnenSafari:




https:
//support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/macNutzung by Google

Analytics We use
the web analysis service Google Analytics of Google Inc.
on our
website






.






(1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The data processing serves the purpose of analysing this website and its visitors. To this end, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide further services to the website operator in connection with website and internet use. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.
Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Your data may be transferred to the USA. For data transfers to the USA, an adequacy finding of the European Commission is in place. The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO out of a legitimate interest in the needs-based and targeted design of the website. You have the right to object to the processing of personal data relating to you on the basis of Art. 6 (1) f DSGVO at any time for reasons arising from your particular situation.
You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link [https://tools.google.com/dlpage/gaoptout?hl=de]. To prevent the collection by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You will need to opt-out on all systems and devices in order for this to be fully effective. If you click here, the opt-out cookie will be set:Disable Google AnalyticsFor more
information on terms of use and privacy
,
please visit https://www.google.com/analytics/terms/de.html or
https://www.google.de/intl/de/policies/.

























Use of Hotjar
We use the Hotjar Ltd. analysis tool (Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta) on our website and the
data processing is for the purpose of analysing this website and its visitors. For this purpose, data is collected and stored for marketing and optimisation purposes. From this data, user profiles can be created under a pseudonym. Cookies can be used for this purpose.
With the web tracking tool Hotjar, randomly selected individual visits (only with anonymised IP address) are recorded. This creates a log of mouse movements and clicks with the intention of randomly replaying individual website visits and deriving potential improvements for the website. The cookies enable the recognition of the Internet browser. The data collected using Hotjar technologies will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym without the separately granted consent of the person concerned.
The processing is carried out on the basis of Art. 6 (1) f) DSGVO because of the legitimate interest in direct customer communication and in the design of the website to meet the needs of the customer. You have the right to object to the processing of personal data concerning you on the basis of Art. 6 (1) f) DSGVO at any time for reasons arising from your particular situation.
For this purpose, you can deactivate a recording on all websites that use mouseflow globally for your currently used browser by clicking on the following link: https://www.hotjar.com/opt-out/



Use of the remarketing or "similar target groups" function of Google Inc.
We use the remarketing or "similar target groups" function of Google Inc. on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). This function serves the purpose of analysing visitor behaviour and visitor interests.
Google uses cookies to carry out the analysis of website usage, which forms the basis for the creation of interest-related advertisements. Cookies are used to record visits to the website and anonymous data on the use of the website. There is no storage of personal data of the visitors of the website. If you subsequently visit another website in the Google Display Network, you will see ads that most likely include previously viewed product and information areas.
Your data may also be transferred to the USA. Data transfers to the United States are subject to an adequacy finding by the European Commission.
The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO out of a legitimate interest in targeting website visitors with targeted advertising by displaying personalised, interest-based advertisements for visitors to the provider's website when they visit other websites in the Google Display Network.
You have the right to object to the processing of personal data concerning you pursuant to Art. 6 (1) f of the DPA at any time for reasons arising from your particular situation.
To do so, you can permanently disable Google's use of cookies by following the link below and downloading and installing the plug-in provided there: https:
//support.google.com/ads/answer/7395996?hl=deAlternativ
.
You can disable the use of cookies by third parties
by
visiting the Network Advertising Initiative's opt-out page at
https://www.networkadvertising.org/choices/
and implementing the opt-out information provided there.


For more information about Google Remarketing and the associated privacy policy, please visit: https://www.google.com/privacy/ads/Verwendung

of



Facebook RemarketingWe
use the "Custom Audiences" remarketing feature of Facebook Inc. on our website


.


(1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook").
This function serves the purpose of targeting website visitors with interest-based advertising on the social network Facebook.
For this purpose, the Facebook Remarketing tag was implemented on the website. This tag is used to establish a direct connection to the Facebook servers when visiting the website. This tells the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will then see personalized, interest-based Facebook ads. The processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in the above-mentioned purpose.
You have the right to object to the processing of your personal data in accordance with Art. 6 (1) f DSGVO for reasons arising from your particular situation.
For this purpose you can deactivate the remarketing function "Custom Audiences" here.
You can find more information on the collection and use of data by Facebook, on your rights in this regard and on ways to protect your privacy in the Facebook data protection information at https://www.facebook.com/about/privacy/.

Use of Bing AdsWe
use Bing Ads from Microsoft Corporation (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA; "Microsoft") on our website.


When you click on an ad placed by Microsoft Bing Ads, a conversion tracking cookie is placed on your computer. This cookie has a limited validity and is not used for personal identification. If you visit certain pages on our site and the cookie has not expired, Microsoft and we may recognize that you clicked on the ad and were redirected to that page.
Information collected using the conversion cookie is used to compile conversion statistics. We learn the total number of users who have clicked on one of our ads and been redirected to a page with a conversion tracking tag. However, this does not allow us to personally identify these users.
The processing is based on Art. 6 para. 1 lit. f DSGVO from the legitimate interest in targeted advertising and the analysis of the impact and efficiency of this advertising.
For reasons arising from your particular situation, you have the right to object at any time to the processing of personal data relating to you on the basis of Art. 6 para. 1 lit. f DSGVO. For this purpose
you can prevent the storage of cookies by selecting the appropriate technical settings in your browser software
.
However, you may not be able to use all the functions of this website to their full extent and you will not be included in the conversion tracking statistics. Bing has been certified according to the US-EU Privacy Shield Agreement and is committed to comply with European privacy regulations. You can find more information on data protection and the cookies used at Microsoft Bing at: https://privacy.microsoft.com/de-de/privacystatement






















Use of Uptain

To improve the interaction with our visitors we use a Java-Script plugin from uptain GmbH ("uptain plugin"). This allows us to analyze your use of the website and to improve the customer approach (e.g. through a dialog box). For this purpose, we collect information about your usage behavior, i.e. cursor movement, length of stay, links clicked on and any information provided. The legal basis for the processing is our legitimate interest in direct marketing and the provision of our website (Art. 6 para. 1 lit f DSGVO). In this respect uptain GmbH shall be strictly bound by our instructions as a processor. The information collected shall not be disclosed to third parties unless we are legally obliged to do so. If the information collected by the uptain Plugin contains personal data, it will be deleted immediately after your visit to our website.

You may deactivate the use of the uptain Plug-in at any time by clicking on the following link: https://www.thankyoujane.de/datenschutz?__up_tracking_unsubscribe

Duration of the storage
After the contract has been completely processed, the data will first be stored for the duration of the warranty period, then in consideration of legal, in particular tax and commercial law retention periods, and then deleted after the period has expired, unless you have agreed to further processing and use.

Rights of the data subject
If the legal requirements are met, you are entitled to the following rights in accordance with Art. 15 to 20 DSGVO: right to information, to correction, to deletion, to restriction of processing, to data transferability.
In addition, according to Art. 21 (1) DSGVO, you have the right to object to processing based on Art. 6 (1) f DSGVO and to processing for the purpose of direct advertising.

Please contact us on request. You will find the contact details in our imprint.

Right to complain to the supervisory authorityIn
accordance with Art. 77 DSGVO,
you
have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.



Right of objectionIf
the personal data processing operations listed here
are based on
our legitimate interest pursuant to Art. 6 Paragraph 1 letter f of the DSGVO, you have the right to object to these operations at any time with effect for the future for reasons arising from your particular situation
.

After the objection has been made, the processing of the data concerned will be terminated unless we can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If the personal data processing is carried out for the purpose of direct advertising, you can object to this processing at any time by notifying us. Once you have done so, we will stop processing the data concerned for the purpose of direct marketing.

Data protection declaration created with the Händlerbund legal texter. Last update: 25.04.2018













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